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CASE STUDIES

HPCI charity case study

HostedPCI was approached by a merchant who collaborates with various charities to facilitate their payments through multiple payment processors. This merchant needed a secure method to collect and store credit card data from different charities. The charities, in turn, gather credit card information from donors and store it locally until the merchant can process it. To address this, HostedPCI introduced a new feature called ‘Inbound Message Transfer’. This feature was designed for merchants needing to retrieve credit card data from an SFTP location without compromising their PCI scope. It ensures PCI compliance by preventing the merchant from accessing the actual credit card data, with HostedPCI managing the transfer between individual vendors and the merchant.

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HPCI case study travel

The client sought a secure method to collect and store credit card information from their booking page until payment was necessary. The transaction process begins with the dispatch of the first two requests to the airline company to confirm ticket availability. Following this, a third secure transaction, containing the credit card number, is forwarded to the airline. The initial transactions generate a booking number, which is subsequently transmitted, along with the credit card, in the payment request to the airline for processing. Upon finalizing the booking request, the travel company needs the ability to charge the same card for two additional payments—one to the insurance company and the final one to the payment gateway for processing the surcharge.

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HPCI Municipality Case Study

Our municipal client sought a solution that would enable them to accept credit card payments from their customers in a PCI-compliant manner, thereby minimizing their PCI scope. A significant challenge was facilitating card collection over the phone, providing transaction guidance, and ensuring availability during off-hours through an unassisted IVR system. Despite offering online payment options, a substantial number of their customers preferred calling in for added convenience and comfort.

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HPCI Insurance Case Study

The client in question required a secure method to collect and store credit card information obtained from customers through their call centers. Subsequently, this information, along with customer data, needed to be transmitted to their designated Payment Gateway to finalize the transaction. Notably, the client operated with a distinct merchant account for each of their call center sites, totaling seven different gateway merchant accounts that required configuration. Additionally, they needed the capability to select the relevant merchant account for each API request sent.

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HPCI Municipality Case Study

HostedPCI was pleased to support a client specializing in delivering a versatile E-commerce platform, meticulously designed to empower small businesses offering products and/or services. This platform is tailored for those seeking to enhance their capabilities in accepting and processing payments, ensuring the seamless operation of their online ventures by integrating essential features and functionalities.

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HPCI Insurance Case Study

The client in question required a secure method to collect and store credit card information obtained from customers through their call centers. Subsequently, this information, along with customer data, needed to be transmitted to their designated Payment Gateway to finalize the transaction. Notably, the client operated with a distinct merchant account for each of their call center sites, totaling seven different gateway merchant accounts that required configuration. Additionally, they needed the capability to select the relevant merchant account for each API request sent.

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