By now everyone is adapting to the new 3DS 2.0 and MIT framework mandate which was introduced back in 2019. However, for some merchants, the 3DS 2.0 transaction flow continues to present challenges to their business processes. The most common concern we have received regarding the 3DS process is related to the BIN, while the roadblock may be different from Merchant to Merchant the underlying issue is the same and relates to the 3DS’ need to collect the BIN on the front end before Merchants have had a chance to analyze it.

PCI Compliance mandate works to protect Merchants and consumers from fraudulent activity that could occur during the payment process. Most businesses are familiar with PCI Compliance regarding online payment collection but may not be aware of PCI Compliance when processing payments over the phone. Whether your business is operating a singular phone line or multiple lines at once, it is important to familiarize yourself with the risks associated with accepting sensitive payment information during a phone call.

While credentials on file made its first appearance in 2018 in the Canadian market through Visa it was not adopted throughout the rest of the world or issuers until now. Over the last year, online merchants across Europe have seen an increase in security surrounding customer privacy. This focus has led to new changes within the payment industry, by implementing what is now known as Secure Customer Authentication.